Frequently asked questions
What size should I choose?
If you are between sizes say a 12-14 we would advise you to size up. If you need help choosing your jeans you can contact us using the chat icon and a real person will get back to you! Alternatively you can text us on Whatsapp 0792699892 or email us hello@iamdenim.co.uk
How do I care for my jeans?
Your jeans have been designed and made with lots of skill and love just for you. To take care of them we suggest washing them inside out on a cool wash. Tumble dry on a low heat or line dry if possible.
Can I track my order?
You can track your order here https://www.royalmail.com/track-your-item
What is your return/exchange policy?
We are happy for you to return or exchange your jeans. Make sure you haven’t worn or washed them and that the labels are still attached. Returns must be made within 30 days of purchasing. The customer is responsible for the return. T&Cs apply. To make a return/exchange click here https://www.iamdenim.co.uk/a/return
How can I contact customer service?
You can contact us by email hello@iamdenim.co.uk
If its urgent you can send us a message on WhatsApp 07926 699892.